Regarding repairs

■ If there is an initial defect ■

If you have any initial defects or questions,
We apologize for the inconvenience, but please contact us within one week of receiving the product.
If it has been more than a week, we may not be able to respond.
Thank you for your understanding.

 * Please note that we cannot accept B-grade or outlet products.

ZenStyle Official Online Shop
Email: info@zen-style.jp


■ Repair period ■

We will respond to you as soon as possible.
It depends on the content, but it usually takes between one week and one month.


■ If the product you purchased at the event is damaged ■

We apologize for the inconvenience, but please contact the facility where you purchased the ticket.


■ Regarding damage to the L4K3 logo charm ■

The logo charm cannot be repaired, so please order it from the purchase page.
We would appreciate your consideration.
*We will consult you if there is an initial defect.

Click here to purchase the L4K3 logo charm>>